CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: What's the most impressive shop window you have ever seen?

CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: What would you do if you really wanted a specific product but there was only one left and it was too deep down the shelf to reach?

CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: What is the most irritating question you hear at the cash desk?

CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: What's your favourite - an escalator, an elevator or walking down the stairs?

CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: Have you ever seen a store detective catch a thief in real life?

CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: What is not allowed while using the escalator?

CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: What is the type of customer that irritates you while shopping?

CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER:Why do some people use shopping trolleys outside of the shop area?

CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: Do you usually create an account to get through online checkout or buy as guest?

CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: What's your favourite department of a department store?

CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: Have you ever realized you forgot your wallet while at the checkout?

CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: Do you usually take a basket even for small shopping?