A patient calls in stating there is too much pressure, what are some things to look at and discuss?
Ramp, EPR or Reselx, check for leaks, discuss gradual adaptation techniques
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5
what kind of filters does the Luna G2 and G3 use?
reusable changed every 6 mo, or disposable changed 2x month
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10
What are common causes of dry mouth for PAP users?
mask leak, mouth breathing, low humidity
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baam
Lose 25 points!
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gold
Win 50 points!
Okay!
rocket
Go to first place!
Okay!
thief
Give points!
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25
baam
Lose 5 points!
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rocket
Go to first place!
Okay!
rocket
Go to first place!
Okay!
lifesaver
Give 10 points!
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trap
No points!
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fairy
Take points!
5
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25
rocket
Go to first place!
Okay!
lifesaver
Give 25 points!
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5
Where can we find the Serial Number?
N screen, E screen or work order
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15
what is the troubleshooting for High Leak Detected error message of S11?
Make sure the tubing is attached, the water chamber is in securely, removing the air outlet adapter and reinstalling it. (we can watch leak video if needed)
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5
How often should patients change filters and where are they located on S11?
twice a month, about every 2 weeks
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5
what is the M# for Solo fitpack kit? and can we send it?