“I can’t tell if I’ve been blocked or there’s a technical issue. When someone suddenly stops replying, I can’t tell if I’m blocked or if there’s just a connection problem. It’s confusing and frustrating.”

“We booked an excursion to a water park but no-one told us we had to bring our own swimsuits and towels. We assumed it would be included in the price”

"Your ice cream gave me brain freeze." One woman returned her ice cream because it was “too cold” and hurt her head.

"My dog coat didn’t fit my rabbit." A buyer left a 1-star review because the coat meant for dogs didn’t work on their pet rabbit.

Jess is just too attractive. It's distracting. - A complaint to HR Department

“It took us nine hours to fly home from Jamaica to England. It took the Americans only three hours to get home. This seems unfair.”

"Shipping cost more than the product." Someone bought $24 of plates online and got furious after being charged $1,000 for shipping.

"The fries were too short." A fast-food customer angrily returned their fries, saying they were “too short to hold properly.”

“No proper customer support. When I report a bug or problem, I either get no reply or an automated message that doesn’t help.”

"The mood lights didn’t improve my mood." A customer returned LED lights, saying they didn’t create a calm feeling like advertised.

“No way to edit a message after sending. If I make a small typo, I have to delete and resend. There should be an edit button like other apps.”

"The sand was too sandy." A tourist complained their beach holiday was ruined because the sand got on everything.