Team 1
0
Team 2
0
Teams
Name
Score
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
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×
banana
Go to last place!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
fairy
Take points!
5
10
15
20
25
×
baam
Lose 20 points!
Oops!
×
heart
Other team wins 20 points!
Oops!
×
rocket
Go to first place!
Okay!
×
shark
Other team loses 20 points!
Okay!
×
banana
Go to last place!
Oops!
15
×
How do you feel when your complaint is solved?
Oops!
Check
Okay!
Check
15
×
Have you ever received a bad product or service?
Oops!
Check
Okay!
Check
15
×
What is a refund?
Oops!
Check
Okay!
Check
×
trap
No points!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
fairy
Take points!
5
10
15
20
25
×
thief
Give points!
5
10
15
20
25
15
×
How should a company handle a complaint?
Oops!
Check
Okay!
Check
15
×
What are some solutions for a complaint?
Oops!
Check
Okay!
Check
×
thief
Give points!
5
10
15
20
25
×
gift
Win 25 points!
Okay!
×
shark
Other team loses 25 points!
Okay!
×
lifesaver
Give 10 points!
Oops!
15
×
What are common reasons for complaints in shops?
Oops!
Check
Okay!
Check
15
×
What would you do if someone complained about you?
Oops!
Check
Okay!
Check
15
×
Have you ever made a complaint? Why?
Oops!
Check
Okay!
Check
15
×
How do complaints help companies?
Oops!
Check
Okay!
Check
15
×
What is a complaint?
Oops!
Check
Okay!
Check
15
×
Can you complain by email or phone?
Oops!
Check
Okay!
Check
15
×
Why is it important to listen to complaints?
Oops!
Check
Okay!
Check
×
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