Team 1
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Team 2
0
Teams
Name
Score
1
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5
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7
8
9
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16
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seesaw
Swap points!
Oops!
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fairy
Take points!
5
10
15
20
25
×
rocket
Go to first place!
Okay!
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banana
Go to last place!
Oops!
10
×
What is the expected time we should be providing when doing transfer forms for a competitor pharmacy?
24-72 Business Hours
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Check
Okay!
Check
15
×
TorF: You are able to transfer a prescription from a buyout profile that status shows "HE"
False
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Okay!
Check
15
×
Who was the 26th U.S. president?
Theodore Roosevelt Jr.
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Check
Okay!
Check
15
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The caller from a competitor pharmacy (Not a pharmacist) is calling to have an existing prescription transferred to their pharmacy, what do you do?
First ensure we have an active prescription on file, then inform the caller that we need a pharmacist on the line to complete the transfer
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Check
Okay!
Check
15
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What was the first fast food restaurant?
White castle
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Okay!
Check
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monster
Reset all scores!
Oops!
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fairy
Take points!
5
10
15
20
25
×
shark
Other team loses 25 points!
Okay!
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banana
Go to last place!
Oops!
15
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When is it necessary to change store number on tab 1 for a Non-Rite Aid call?
Never
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Check
Okay!
Check
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trap
No points!
Oops!
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gold
Win 50 points!
Okay!
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gift
Win 25 points!
Okay!
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thief
Give points!
5
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25
20
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What is the only major city in the United States that was founded by a woman?
Miami
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Okay!
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10
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What is the best meal to go with when it's your first time at a restaurant?
chicken tender and fries/ burger
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Okay!
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10
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Who is the queen of pop?
Madonna
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Okay!
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15
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What is the correct process to take when the caller asks when their medication can be filled next?
Inform the caller until we run it through their insurance, to determine if it is cover it and ask if they would like us to try to refill it
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Okay!
Check
10
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If a caller asks how to by-pass the care center, What do you tell them?
Tell caller that all calls are routed to the pharmacy care center when they call their local pharmacy.
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Okay!
Check
20
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When a prescriber is calling to make changes to an existing prescription like the quantity, What is the first thing you would do?
Pull up the patient profile to see if the prescription is in process or on the patient profile
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Check
Okay!
Check
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trap
No points!
Oops!
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shark
Other team loses 25 points!
Okay!
×
gift
Win 25 points!
Okay!
×
baam
Lose 20 points!
Oops!
×
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