was most surprised to discover that the price of food has risen. (HAVE) Believe it or not, food ____________________ up.

Hi James, Just a quick note to say that I can’t come. (UNABLE) Dear Mr Phillips, I am writing to inform you that _______________ to attend.

Sorry for putting off our meeting. (POSTPONING) Please forgive _____ our meeting.

Would you please ensure that this does not happen again. (SURE) Please ______________ doesn’t happen again.

It doesn't matter what the situation is, you should always wear protective glasses. (REGARDLESS) You must wear protective glasses _____ the situation.

You are under no obligation to purchase any of our products. (HAVE) You ________ anything if you don't want to.

We'll tell you how you got on in the test in a couple of weeks. (INFORMED) Candidates will _____ their results in two weeks.

Passengers are required to arrive at least 2 hours before departure. (THERE) We are _______ at least 2 hours before departure.

I apologise for the delay in replying. (SLOW) Sorry for _____ back to you.

I would be most grateful if you could send me a full refund. (APPRECIATE) I’d __________________ you’d send me my money back.

As regards to your request, I would be pleased to assist you. (HAPPY) By the way, _________________ help.

Dear Mr Phillips, I am writing to inform you that I will be unable to attend. (NOTE) Hi James, Just a quick _____ that I can't come.