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Are R216 and R217 on the Royal Princess next door to each other?
Yes
Are reservation agents allowed to read the product line of the booking before the caller verifies the proper information on the booking?
No
Are transfers included in a Cruise Plus Hotel package?
Yes
Can a direct guest call to refare a booking made with a travel agent?
No
Connecting cabins are available on every Princess ship.
FALSE
Does the total price indicated on the packages list include the taxes?
No
Guests are allowed to bring their own irons onboard to use in their cabins.
FALSE
How many strawberries are included in the chocolate dipped strawberries special service item?
4
How much do chocolate covered strawberries cost?
8 dollars
If a family of 4 are traveling in 2 different cabins (parents in one room and minors in the other) 1 guest in the minor's cabin must be at least ____ years old.
16
If Aunt Sue wanted to add a 100.00 on board credit to her nephews booking, what would be the appropriate code to enter in the "from field".
3
If cross-referenced guests accept the complimentary upgrade they will be moved together.
FALSE
If your caller wanted a cabin in close proximity to their traveling companions would it be advisable to book them under a guarantee status cabin?
No
In what city is the Egan Hospitality Center located?
Anchorage
Is the deposit of a waitlist booking refundable?
Yes
Is the reservation agent allowed to enter CID/PIN when taking a credit card payment?
No
