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Phone Skills
Game Code: 898887
English
19
Public
Communication Skills
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mojohnson
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Do you like talking on the phone? Why or why not?
Answers Vary
15
How many phone numbers can you remember?
Answers Vary
15
How do you think phones be different 100 years in the future?
Answers Vary
15
What should you do if you accidentally dial the wrong telephone number?
Say - I'm sorry, I dialed the wrong number.
15
What should you do before you hang up the phone with someone?
No - give an example of how you could end the call
15
How often do you call someone on the phone?
Answers Vary
15
When calling someone why shouldn’t you talk too long?
The person you are calling might have other things to do
15
Why is it important to be polite when answering the phone? Are you polite?
Answers vary
15
Why is it important to write down information from the caller when taking a message?
So that you do not forget any of the information
15
When answering the phone, when should you give out personal information?
No
15
Role Play: Make a phone call to order a pizza. Remember to include all important information.
Answers vary
15
Role Play: Make a phone call to schedule a dentist appointment.
Answers Vary
15
Role Play: Make a phone call to report an absence at work.
Answers Vary
15
Role Play: Make a phone call to find out the business hours of Kohls today.
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15
Role Play: Make a phone call to find out what time the library closes today.
Answers Vary
15
Role Play: Make a phone call to invite your friend to the movies. Remember to include all important information.
Answers Vary
15
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