HANDLING COMPLAINTS 2 | Baamboozle - Baamboozle | The Most Fun Classroom Games!

This sole is too salty.

I‘m very sorry madam. I’ll talk to the chef./I’ll tell the chef.

Oops!

Check

Okay!

Check

There is a stain on my dress.

I do apologise. We will pay for it to be cleaned./ Let me try to clean it for you./We'll pay for the cleaning.

Oops!

Check

Okay!

Check

Excuse me, this glass is dirty.

Accept my apologies / I do apologise. I’ll change it for you right now./ I’ll bring you a clean one.

Oops!

Check

Okay!

Check

We ordered sparkling water, not still.

Accept my apologies. I'll change it for you right now.

Oops!

Check

Okay!

Check

Excuse me! This cup is cracked.

Sorry, madam. I'll bring you a new one at once.

Oops!

Check

Okay!

Check

My soup spoon is missing

Accept my apologies, madam.I’ll bring you one immediately.

Oops!

Check

Okay!

Check

This steak is too rare and I ordered it well-done.

Accept my apologies. I’ll change it for you right now./ I’ll ask the chef to cook another one./I’ll talk to the chef./ I’ll ask the chef to cook it a bit more.

Oops!

Check

Okay!

Check

Excuse me, this veal is undercooked!

Accept my apologies. I'll talk to the chef.

Oops!

Check

Okay!

Check

This soup is cold

I’m terribly sorry sir. I’ll ask the chef to heat it up for you.

Oops!

Check

Okay!

Check

This table is too small for four people.

This table is too small for four people. Please, accept my apologies, sir. I’ll ask the Head Waiter to come/ There aren’t any more tables available.

Oops!

Check

Okay!

Check

Excuse me, I'm really cold in here. This restaurant is very draughty.

I'm so sorry, sir. I'll close the window for you straightaway.

Oops!

Check

Okay!

Check

banana

Go to last place!

Oops!

gold

Win 50 points!

Okay!

rocket

Go to first place!

Okay!

lifesaver

Give 15 points!

Oops!

The waiter is so rude, he isn’t polite at all. I want to speak to the Head waiter!

The Head Waiter will come in a moment./I’ll ask him/her to come

Oops!

Check

Okay!

Check

eraser

Reset score!

Oops!

shark

Other team loses 10 points!

Okay!

rocket

Go to first place!

Okay!

baam

Lose 15 points!

Oops!

Excuse me. This wine is corked.

I’m sorry, madam. I’ll change it for you right now.

Oops!

Check

Okay!

Check

trap

No points!

Oops!

gold

Win 50 points!

Okay!

gift

Win 20 points!

Okay!

baam

Lose 10 points!

Oops!

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