I do apologise. We will pay for it to be cleaned./ Let me try to clean it for you./We'll pay for the cleaning.
Oops!
Check
Okay!
Check
thief
Give points!
5
10
15
20
25
gift
Win 25 points!
Okay!
rocket
Go to first place!
Okay!
baam
Lose 15 points!
Oops!
15
This table is too small for four people.
This table is too small for four people. Please, accept my apologies, sir. Iโll ask the Head Waiter to come/ There arenโt any more tables available.
Oops!
Check
Okay!
Check
15
Excuse me, this veal is undercooked!
Accept my apologies. I'll talk to the chef.
Oops!
Check
Okay!
Check
15
Excuse me, this glass is dirty.
Accept my apologies / I do apologise. Iโll change it for you right now./ Iโll bring you a clean one.
Oops!
Check
Okay!
Check
15
Excuse me. This wine is corked.
Iโm sorry, madam. Iโll change it for you right now.
Oops!
Check
Okay!
Check
15
The waiter is so rude, he isnโt polite at all. I want to speak to the Head waiter!
The Head Waiter will come in a moment./Iโll ask him/her to come
Oops!
Check
Okay!
Check
15
This soup is cold
Iโm terribly sorry sir. Iโll ask the chef to heat it up for you.
Oops!
Check
Okay!
Check
15
My soup spoon is missing
Accept my apologies, madam.Iโll bring you one immediately.
Oops!
Check
Okay!
Check
trap
No points!
Oops!
fairy
Take points!
5
10
15
20
25
shark
Other team loses 5 points!
Okay!
banana
Go to last place!
Oops!
15
We ordered sparkling water, not still.
Accept my apologies. I'll change it for you right now.
Oops!
Check
Okay!
Check
15
This steak is too rare and I ordered it well-done.
Accept my apologies. Iโll change it for you right now./ Iโll ask the chef to cook another one./Iโll talk to the chef./ Iโll ask the chef to cook it a bit more.
Oops!
Check
Okay!
Check
trap
No points!
Oops!
star
Double points!
Okay!
fairy
Take points!
5
10
15
20
25
thief
Give points!
5
10
15
20
25
15
The service is very slow!!
Iโm very sorry. madam. Iโm afraid we are short-staffed tonight.Iโll see to it personally that you are served as soon as possible.