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15
×
What type of voyages are two cruises that would be popular to link together, so the system displays them as one combined voyage in Polar?
Logical Voyages
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15
×
We can book air during the booking process before we accept the deposit. True or False?
False - We must complete the booking and process the deposit before we can book EZair.
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heart
Other team wins 25 points!
Oops!
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magnet
Take 5 points!
Okay!
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rocket
Go to first place!
Okay!
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banana
Go to last place!
Oops!
15
×
To advise a guest flying independently, where would we look for flight guidelines?
Princess Answers
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15
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Where in Polar Vision can we find the departure and arrival time so that we can accurately advise the guest of their flight guidelines?
The itinerary - We find this by clicking on the booking number on the Booking List screen.
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thief
Give points!
5
10
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25
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gift
Win 25 points!
Okay!
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shark
Other team loses 10 points!
Okay!
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banana
Go to last place!
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15
×
A $200 per cabin fully refundable deposit is required to create a waitlisted booking. True or False?
True
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15
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Once we have advised the guest of their flight guidelines, what must we do next?
Add a memo/note in the Booking History
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15
×
We can link bookings in Polar Vision. True or False?
False - The process must be done in Polar Legacy.
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15
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Which type of EZair fare allows for changes and flight cancellations up to 45 days before travel?
Flexible Air
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15
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Which type of EZair fare must we take payment for at the time of booking air?
Restricted Air
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seesaw
Swap points!
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star
Double points!
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shark
Other team loses 25 points!
Okay!
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baam
Lose 10 points!
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15
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Which key feature of EZair allows Princess to route a guest to the next port if an airline delay causes them to miss embarkation?
Late Arrival Protection
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15
×
What air tag do we use if the guest booked flexible EZair?
AF2
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seesaw
Swap points!
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gold
Win 50 points!
Okay!
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fairy
Take points!
5
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20
25
×
baam
Lose 25 points!
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15
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We must read the EZair Disclaimers and Air Disclosures verbatim to the guest when they book EZair. True or False?
True
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