The characteristics of a product or service that bear on its ability to satisfy stated or implied needs.
Quality/ Quality Standards
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This chart shows if the collected data are within upper and lower limits previously determined through statistical calculations of raw data.
Control chart
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What does the acronym PDCA stands for?
Plan, Do, Check, and Act
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It shows how two variables are related and is thus used to test for cause and effect relationships.
Scatter diagram
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In the six step PROFIT model, what does the letter "O" mean?
Optimal solution
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It describes the process by graphically displaying steps in sequence.
Flowchart
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A Pareto diagram puts data in a hierarchical order, which allows the most significant problems to be corrected first.
Pareto Diagram
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They show how many times each particular value occurs, and their information is increasingly helpful as more data are collected.
Check Sheets
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Sometimes called as Ishikawa diagram after its inventor. It is also known as a fish bone diagram because of its shape.
Cause and Effect diagram
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Plots data in a frequency distribution table. Commonly used to present quality improvement data, histograms work best with small amounts of data that vary considerably.
