Team 1
0
Team 2
0
Teams
Name
Score
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Loading
10
×
List two effective methods of Communication
Face-to-Face, Written Communication
Oops!
Check
Okay!
Check
10
×
_______ are something that you must have, in order to live.
Needs
Oops!
Check
Okay!
Check
10
×
_______ are the people that pay for and use the products or services your company offers
External customers
Oops!
Check
Okay!
Check
10
×
A ________ is something that generally fulfills a need.
Want
Oops!
Check
Okay!
Check
10
×
If you are working as a restaurant server in a sit-down restaurant, give one example of a request from an external customer.
Menu choices for the day
Oops!
Check
Okay!
Check
×
seesaw
Swap points!
Oops!
×
seesaw
Swap points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
banana
Go to last place!
Oops!
×
trap
No points!
Oops!
×
star
Double points!
Okay!
×
shark
Other team loses 10 points!
Okay!
×
banana
Go to last place!
Oops!
10
×
The____________of communication is the. method used to pass on the message to the intended receiver
Medium or channel
Oops!
Check
Okay!
Check
10
×
In the communication process, the "receiver" is the listener, reader, or observerâthat
True or False
Oops!
Check
Okay!
Check
10
×
Identify the type of customer need
The need to understood
Oops!
Check
Okay!
Check
10
×
________is the effective sharing or transmission of facts opinions or emotions by 2 or more people
Communication
Oops!
Check
Okay!
Check
10
×
Identify the type of customer in the white shirt
Internal customer
Oops!
Check
Okay!
Check
10
×
Identify the type of need
The need for timely service. Quick service
Oops!
Check
Okay!
Check
×
banana
Go to last place!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
fairy
Take points!
5
10
15
20
25
×
baam
Lose 20 points!
Oops!
10
×
To satisfy customer needs, the service provider would thank the customer for doing business with the organization. True or False
True
Oops!
Check
Okay!
Check
10
×
What is the difference between Listening and Hearing
Hearing is a physical activity while listening is an intellectual activity
Oops!
Check
Okay!
Check
×
Restart
Review
Join for Free
;
Your experience on this site will be improved by allowing cookies.
Allow cookies
