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Score
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10
×
In this company we really ________ about our customers and we're always thinking about how to make them happy.
care
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Okay!
Check
10
×
to make someone feel pleased and contented
satisfy
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Check
Okay!
Check
10
×
(choose the right word) I've had a highly required/productive week and done everything non my list.
productive
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Check
Okay!
Check
10
×
stack ranking is popular, but it is also c___________.
controversial
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Check
Okay!
Check
10
×
(choose the right word) If you are not 100% expected/satisfied with the item, we will replace it or give you your money back
satisfied
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Check
Okay!
Check
10
×
Some companies don't use stack ranking because they think it has a _________ effect on performance.
negative
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Check
Okay!
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×
baam
Lose 25 points!
Oops!
×
rocket
Go to first place!
Okay!
×
rocket
Go to first place!
Okay!
×
baam
Lose 15 points!
Oops!
10
×
Once you've built good customer ________, they will keep coming back year after year.
loyalty
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Okay!
Check
10
×
looking after somebody or something
care
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Check
Okay!
Check
10
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something companies supply - not products
services
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Okay!
Check
10
×
We regularly do market research to find out about levels of customer ________ with our products.
satisfaction
Oops!
Check
Okay!
Check
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lifesaver
Give 25 points!
Oops!
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seesaw
Swap points!
Okay!
×
shark
Other team loses 20 points!
Okay!
×
thief
Give points!
5
10
15
20
25
10
×
to believe something will happen
expect
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Check
Okay!
Check
10
×
(choose the right word) whatever you require/satisfy, we can supply it to you within 24 hours.
require
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Check
Okay!
Check
10
×
(choose the right word) note that delivery/care times may change during the holiday period.
delivery
Oops!
Check
Okay!
Check
×
trap
No points!
Oops!
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gold
Win 50 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
banana
Go to last place!
Oops!
×
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