Team 1
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Team 2
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Teams
Name
Score
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10
×
(choose the right word) whatever you require/satisfy, we can supply it to you within 24 hours.
require
Oops!
Check
Okay!
Check
×
trap
No points!
Oops!
×
gift
Win 25 points!
Okay!
×
gift
Win 20 points!
Okay!
×
baam
Lose 20 points!
Oops!
×
heart
Other team wins 20 points!
Oops!
×
gift
Win 10 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
thief
Give points!
5
10
15
20
25
10
×
(choose the right word) It's a caring/loyal company which wants to make customers happy.
caring
Oops!
Check
Okay!
Check
10
×
(choose the right word) If you are not 100% expected/satisfied with the item, we will replace it or give you your money back
satisfied
Oops!
Check
Okay!
Check
×
heart
Other team wins 5 points!
Oops!
×
seesaw
Swap points!
Okay!
×
gift
Win 15 points!
Okay!
×
baam
Lose 10 points!
Oops!
10
×
one argument for the system of stack ranking is that it increases employee _____________.
motivation
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Check
Okay!
Check
10
×
(choose the right word) our aim is to exceed your expectations/satisfaction every time.
expectations
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Check
Okay!
Check
10
×
I'll just put you through to customer ___________. They should be able to help you.
service(s)
Oops!
Check
Okay!
Check
10
×
to need something for a particular purpose
require
Oops!
Check
Okay!
Check
10
×
to believe something will happen
expect
Oops!
Check
Okay!
Check
10
×
(choose the right word) note that delivery/care times may change during the holiday period.
delivery
Oops!
Check
Okay!
Check
10
×
The results show that we're not always meeting people's ___________.
expectations
Oops!
Check
Okay!
Check
×
seesaw
Swap points!
Oops!
×
gold
Win 50 points!
Okay!
×
gift
Win 25 points!
Okay!
×
banana
Go to last place!
Oops!
10
×
stack ranking is popular, but it is also c___________.
controversial
Oops!
Check
Okay!
Check
10
×
In this company we really ________ about our customers and we're always thinking about how to make them happy.
care
Oops!
Check
Okay!
Check
×
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