You must deliver a piece of bad news, but you have to "sandwich" it using the phrases: "We are currently on track with...", "However, we’ve hit a roadblock regarding...", "My immediate focus will be..."

Fact A: The process owner is on leave. Fact B: We can't finish the walkthrough.

Talk for 30 seconds about one of your current projects You must use at least two spotlight phrases to highlight the success.

Imagine you are a tour guide, but instead of a city, you are touring the Audit Plan. Guide me from the Risk Inventory → to the Control Matrix → to the RCM Tab.

Fact A: The controls failed. Fact B: We need to increase the sample size.

Check in with your colleague about the current project

"So, let's start the meeting."

Close the meeting: You finished your part, and now the Finance Director (John) needs to speak.

You just finished a long, difficult update about the US team.

"So, I made an agenda for today."

Use the phrase: The bottom line is....

Use the phrase: With that in mind....

"So, let's talk about an important topic now."