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10
×
What is one phrase you can use to disagree politely?
That's true, but...;I see your point, however...;I'm not sure I agree with you.
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10
×
What is an intern's role in a meeting?
Share ideas, take notes
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10
×
Why are phone calls often more difficult than in person conversations?
Can't see their body language, facial expressions, mouth
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15
×
How should you END a presentation?
conclusion/summary, thank the audience for listening
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20
×
What is a polite and effective way to give someone feedback?
compliment sandwich
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10
×
TRUE OR FALSE: You can say "that's settled then" to agree politely.
FALSE (use for summarizing decisions)
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20
×
What are THREE options you can give a customer if they are unhappy with something they bought?
Refund, exchange, return
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25
×
BONUS: What are the three ingredients/parts of the Canadian dish "poutine"?
fries/chips, gravy, cheese (curds)
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monster
Reset all scores!
Oops!
×
magnet
Take 20 points!
Okay!
×
shark
Other team loses 20 points!
Okay!
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baam
Lose 20 points!
Oops!
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lifesaver
Give 10 points!
Oops!
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fairy
Take points!
5
10
15
20
25
×
shark
Other team loses 25 points!
Okay!
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baam
Lose 10 points!
Oops!
20
×
The CEO's role in a meeting is to... (3)
start the meeting, summarize the discussion/solution, end the meeting.
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trap
No points!
Oops!
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rocket
Go to first place!
Okay!
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rocket
Go to first place!
Okay!
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lifesaver
Give 15 points!
Oops!
10
×
VOCABULARY: I don't quit when things are difficult because I'm very __________.
determined
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15
×
What is one phrase you can use when dealing with a customer complaint?
How can I help you? I'm sorry for the inconvenience. Here are some options. I understand your concern.
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20
×
EXPLAIN: What does it mean if I say skills are "transferable"?
Skills that you learned from/that are relevant to one job that you could use in another job.
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15
×
What is a phrase a CEO might use in a meeting?
Let's get started; Let's confirm the next steps; So, we've decided to...
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