Day One Refresher | Baamboozle - Baamboozle | The Most Fun Classroom Games!

Team 1
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Team 2
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Teams

Name

Score

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What factors determine a client’s pricing with Newbook?

Number of sites, simultaneous users, and base package selected + any additional enhancements

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What is one of the primary Slack channel resources that we will use called?

tog_newbook_tier1

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What does PMS stand for at Newbook?

Property Management System

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What is our mission?

To build high quality products delivered with passion, so our customers can create memorable experiences

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What is our largest customer base?

RV Parks / Holiday Parks

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What is our most feature-rich package?

Signature

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When was Newbook founded?

2010

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baam

Lose 25 points!

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magnet

Take 15 points!

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gift

Win 20 points!

Okay!

banana

Go to last place!

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What is created in Instance Manager when a client emails supportus@newbook.cloud?

A support request

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What does boondocking mean?

Is self-sufficient camping, meaning having no access to water, sewer, or electrical hookups. Free camping

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What phone system does the support team currently use at Newbook?

3CX

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What Newbook feature do clients use to take direct online bookings from their website?

Newbook Online Booking Engine

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monster

Reset all scores!

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fairy

Take points!

rocket

Go to first place!

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thief

Give points!

trap

No points!

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shark

Other team loses 15 points!

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gift

Win 15 points!

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lifesaver

Give 10 points!

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Is a hook up and full hook up the same thing? Explain why...

No, Hook Ups can vary between water, sewage or electricity whereby Full Hook Ups would be all three.

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Is Rates and Dynamic Pricing in-scope for Tier 1? True or False

False

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