๐ฌ What are some things employees can do to improve communication? Use: email, clear, should
โ They should use clear language and can follow up by email. ๐ง
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25
โManagers must know how to do every task their team does.โ Use:ย ย Thatโs true, because... I donโt think thatโs necessary... Vocabulary: leadership, delegate, efficiency
โ Model answer: I donโt think thatโs necessary. Managers must lead and support, but they donโt have to do every task. They might not have time. ๐งโ๐ผ
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banana
Go to last place!
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shark
Other team loses 20 points!
Okay!
rocket
Go to first place!
Okay!
banana
Go to last place!
Oops!
25
๐ฌ Talk about something you donโt have to do, but you usually do anyway. Use: helpful, organize, email
โ I donโt have to organize the inbox every day, but I usually do โ itโs helpful. ๐
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25
Rewrite this with a modal verb: Itโs possible the client will cancel the meeting.
โ The client might/could/may cancel the meeting._
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25
Whatโs the difference between โmustnโtโ and โdonโt have toโ? ๐ค
โ โmustnโtโ = not allowed โ โdonโt have toโ = not necessary, optional ๐
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25
๐งฉ Your coworker shares confidential info in a group chat. What must they do now? Use: mistake, responsible, inform
โ They must inform HR and explain. They should be more careful next time. ๐
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seesaw
Swap points!
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seesaw
Swap points!
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rocket
Go to first place!
Okay!
baam
Lose 5 points!
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25
๐งฉ A client asks for a discount, but you donโt have permission to offer one. What can you say? Use: policy, possible, permission
โ I canโt offer a discount directly, but Iโll check with my manager. ๐ฌ
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thief
Give points!
5
10
15
20
25
gold
Win 50 points!
Okay!
shark
Other team loses 25 points!
Okay!
lifesaver
Give 20 points!
Oops!
seesaw
Swap points!
Oops!
star
Double points!
Okay!
gift
Win 15 points!
Okay!
banana
Go to last place!
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20
Which modal verb means โitโs necessaryโ? ๐ง Example: You ___ submit the report by Friday.
โ must / have to
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25
๐ฌ Youโre leading a team. Give 3 rules using modal verbs. Use: collaborate, attend, polite
โ Team members must attend meetings, should be polite, and can collaborate online. ๐งโ๐ผ๐ฅ
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15
Youโre not allowed to share your password. Complete the sentence. Employees ___ share their passwords.
โ mustnโt / canโt
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25
๐ฌ Describe a difficult situation at work and what you could have done differently. Use: mistake, could, learn
โ I made a mistake during a call. I could have prepared more. I learned from it. ๐
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25
๐งฉ Your colleague is always late. Should you tell the boss? Why/why not? Use: responsible, team, problem
โ I might talk to my colleague first. We should try to solve it between us. โณ