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15
×
Which Tricare Prime plan is only in 7 select regions?
USFHP
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15
×
What is a warm transfer?
When you transfer someone, but you go with them to introduce them to the new agent before dropping off.
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15
×
when Exactly is open enrollment?
second monday in November to the second monday in december
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×
boom
Lose 50 points!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
gift
Win 10 points!
Okay!
×
banana
Go to last place!
Oops!
15
×
Which system do we COMPLETE a PCM change in?
Opsconnect but I will also accept DOES
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15
×
Who do TPR ADSMs contact if thier reconsideration request for services was denied?
DHA-GL
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15
×
How long is the EOC period for a retiree?
365 days
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15
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Caller states they recieved a bill for an MRI and they never had an MRI. what do you do?
Suggest FWA
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15
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What is a referral?
When PCM/provider places a request to send a member to a specialist
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15
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How long does a provider have to submit a claim?
90 days
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15
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What is the processing timeframe for a Routine Referral Request?
1-2 business days of receiving the request from the provider,
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15
×
Is an Optometrist covered under Medical Care?
No. It is vision only
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trap
No points!
Oops!
×
seesaw
Swap points!
Okay!
×
gift
Win 10 points!
Okay!
×
banana
Go to last place!
Oops!
15
×
How long is the EOC period for an ADFM?
365 days
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15
×
How long is the EOC period for an ADSM?
6 months
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Check
×
boom
Lose 50 points!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
rocket
Go to first place!
Okay!
×
banana
Go to last place!
Oops!
×
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