Retail Fundamentals | Baamboozle - Baamboozle | The Most Fun Classroom Games!

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15

Which term refers to the total amount of money a retailer brings in?

revenue

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banana

Go to last place!

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gift

Win 10 points!

Okay!

rocket

Go to first place!

Okay!

banana

Go to last place!

Oops!

15

What is the best way for an employee to prevent shoplifting?

Offering quality customer service and keeping an eye open at all times.

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15

What is the term for intangible things sold by a retailer?

services

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15

What term describes distributing merchandise from the manufacturer to a retailer?

allocation

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15

Give an example of an open-ended question.

Can't be answered with yes or no

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15

What is the most important thing in every retail transaction?

the customer

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15

What term describes the complete listing of all the merchandise a retailer owns?

total inventory

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15

What is cross-selling?

recommending additional products that complement a customer's purchase

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baam

Lose 25 points!

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fairy

Take points!

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rocket

Go to first place!

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baam

Lose 10 points!

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15

Name a positive attribute.

self control, reliable, good communicator, respect for diversity, integrity, initiative, adapatable

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eraser

Reset score!

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shark

Other team loses 10 points!

Okay!

rocket

Go to first place!

Okay!

banana

Go to last place!

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15

The term to describe when a retailer has too much merchandise in stock as a result of inaccurately estimating demand.

excess stock

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thief

Give points!

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seesaw

Swap points!

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gift

Win 10 points!

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thief

Give points!

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15

What is off-the-clock work? (page193)

Hourly employees are not allowed to work without being paid

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15

Name one step in the customer service process (Page 56)

greet, listen, understand, respond, deliver

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