Receptionist: Yes. What kind of rooms would you like? Guest: …………………………..And is there one available with a bath.
A single room with a view.
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15
Please rearrange words to be the correct sentence. date/looking/What / are/ for /you/?
What date are you looking for?
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15
How………….your stay?
was
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monster
Reset all scores!
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rocket
Go to first place!
Okay!
rocket
Go to first place!
Okay!
thief
Give points!
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15
What is the meaning of “deposit”?
Amount paid ahead of time to secure a reservation.
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15
Receptionist: I am sorry for this mistake, sir. What step did the hotel staff take?
A-Apologize
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15
How to answer the phone properly?
Dusit Laguna Hotel, Christina speaking. Can I assist you?
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15
Caller: Hello, I'm interested in booking a room for the May Day weekend. Hotel Clerk: Just a moment, please. Let me check it for you. I'm afraid…………………
We're totally booked for that weekend.
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monster
Reset all scores!
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fairy
Take points!
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25
fairy
Take points!
5
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lifesaver
Give 5 points!
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15
What is the meaning of “satisfactory”?
Giving satisfaction
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15
If you want to order food from your room, which section should you call?
Room Service
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15
My……………………is DD303?
flight number
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15
Who is in the highest position in the F & B Department?
