Team 1
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Team 2
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Teams
Name
Score
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15
×
The bank is considering offering incentives for customers who choose paperless statements and eco-friendly banking options.
Use "need to," "able to," or "ought to":
Oops!
Check
Okay!
Check
×
banana
Go to last place!
Oops!
×
shark
Other team loses 15 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
thief
Give points!
5
10
15
20
25
15
×
A customer wants to invest a large sum of money but is unsure which financial products are the safest and most profitable.
Use "need to," "able to," or "ought to":
Oops!
Check
Okay!
Check
×
lifesaver
Give 25 points!
Oops!
×
star
Double points!
Okay!
×
gift
Win 5 points!
Okay!
×
baam
Lose 25 points!
Oops!
×
heart
Other team wins 5 points!
Oops!
×
rocket
Go to first place!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
lifesaver
Give 10 points!
Oops!
15
×
The bank has launched a mobile banking app that allows customers to make transfers and payments from their phones.
Use "need to," "able to," or "ought to":
Oops!
Check
Okay!
Check
15
×
The bank is considering implementing a new two-factor authentication system to protect customers' accounts.
Use "need to," "able to," or "ought to":
Oops!
Check
Okay!
Check
×
seesaw
Swap points!
Oops!
×
magnet
Take 20 points!
Okay!
×
gift
Win 15 points!
Okay!
×
baam
Lose 10 points!
Oops!
15
×
Many elderly customers struggle to understand how to use ATMs and online banking platforms.
Use "need to," "able to," or "ought to":
Oops!
Check
Okay!
Check
15
×
A customer is having trouble repaying their mortgage and is seeking advice from the bank on possible solutions.
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Oops!
Check
Okay!
Check
15
×
A customer reports that their bank account has been compromised and funds have been transferred without their authorization.
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Oops!
Check
Okay!
Check
15
×
The bank receives a high volume of customer inquiries about how to set up direct deposits and manage their accounts online.
Use "need to," "able to," or "ought to":
Oops!
Check
Okay!
Check
15
×
A local small business is applying for a loan to expand its store and hire more employees.
Use "need to," "able to," or "ought to":
Oops!
Check
Okay!
Check
15
×
The bank is planning to close several branches and shift services to online and mobile platforms.
Use "need to," "able to," or "ought to":
Oops!
Check
Okay!
Check
×
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