Patient Name: Cobie Smulders | Scenario: The patient would like to know the hours of operations.

Patient Name: Elisha Cuthbert | Scenario: Patient wanted to cancel her appointment due to her insurance not covering her treatments. Save attempt declined.

PT Name: Anne Hathaway | Scenario: Patient would like to cancel her appointment. VA offered to reschedule but patient firmly said no.

PT Name: Ellen Page | Scenario: Patient was instructed to call back after receiving her new insurance card so she can be scheduled for a consult.

Patient Name: Eva Green | Scenario: Patient wanted a copy of her medical records and has filed a release form 2 days ago.

PT Name: Olivia Munn | Scenario: Patient has completed her medication but is currently feeling the symptoms again.

PT Name: Brie Larson | Scenario: Patient mentioned that she is returning our call. She said that she was approved for a different dosage of her medication and would like to know where to get the prescription filled.

PT Name: Emilia Stone | Scenario: Patient called in and said she would like to speak with Dr. Lachance

Patient Name: Florence Pugh | Scenario: Patient wanted to send over her consent forms.

Patient Name: Evangeline Lilly | Scenario: Patient mentioned she will be doing telemed consultation and would like to know how to send over her consent forms.

PT Name: Jessica Alba | Scenario: The patient advised that she was instructed by Dr. Buhain to call in case of an absence in menstruation.

Patient Name: Jennifer Lawrence | Scenario: Patient would like to cancel her appointment due to personal reasons she doesn't want to disclose. Attempt to save was futile.

PT Name: Gal Gadot | Scenario: - Patient wanted to get a breakdown of the charges on their most recent bill