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Team 2
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15
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What is impulse buying?
Buying something on the spur of the moment
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15
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What are the 3 forms of REDRESS? (3 R's)
Refund, Repair, Replacement
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15
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Name 3 examples of goods
car, book, food, runners, clothes etc.
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heart
Other team wins 25 points!
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fairy
Take points!
5
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20
25
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rocket
Go to first place!
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thief
Give points!
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25
15
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Why do companies use brands?
To make them stand out/distinguish them from their competitors.
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15
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Name 3 examples of services
car wash, hairdressers, mechanic, florist etc.
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15
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Under the Sale of Goods and Supply of Services Act 1980, goods must be: (Name 2)
Fit for Purpose, As Described, of Merchantable Quality, Match the Sample
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baam
Lose 15 points!
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star
Double points!
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gift
Win 15 points!
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thief
Give points!
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25
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lifesaver
Give 5 points!
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shark
Other team loses 15 points!
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rocket
Go to first place!
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thief
Give points!
5
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15
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25
15
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Under the Sale of Goods and Supply of Services Act 1980, services must be: (Name 2)
Supplied by a skilled/qualified service provider, parts used must be of merchantable quality, provided with proper care and attention
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15
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What is a responsibility
A duty or an obligation
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15
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Name 2 consumer acts
The Sale of Goods and Supply of Services Act 1980/ The Consumer Protection Act 2007/ The Competition and Consumer Protection Act 2014
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What is The Consumer Protection Act 2007 designed to protect the consumer from?
False or misleading claims about products or services
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15
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What is the difference between a good and a service?
A good is something physical that you can touch or see. A service is something that is done for you
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15
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What is a consumer?
Someone who buys goods and services for their own use
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15
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What does fit for purpose mean? Give 1 example
The item must do what it is supposed to do eg. a hoover should clean the carpets
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