Team 1
0
Team 2
0
Teams
Name
Score
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Loading
15
×
Which is more effective, complaining to someone's face or calling the custumer service to complain? Why do you think so?
10
Oops!
Check
Okay!
Check
15
×
Would you complain to your boss about regularly receiving too much work? Why/not?
12
Oops!
Check
Okay!
Check
15
×
Do you have any friends who are constant complainers? Please explain.
1
Oops!
Check
Okay!
Check
15
×
Do you think men are more likely than women to have their complaints satisfactorily resolved? Why/not?
3
Oops!
Check
Okay!
Check
15
×
Please define bad customer service. Can you provide examples of bad customer service from any past experiences?
6
Oops!
Check
Okay!
Check
15
×
When you make a complaint, what are your expectations? How often are these expectations met? Please explain.
8
Oops!
Check
Okay!
Check
15
×
Please define good customer service. Can you provide examples of good customer service from any past experiences?
4
Oops!
Check
Okay!
Check
×
lifesaver
Give 20 points!
Oops!
×
gold
Win 50 points!
Okay!
×
shark
Other team loses 20 points!
Okay!
×
lifesaver
Give 25 points!
Oops!
15
×
How do you initiate or handle a complaint in your mother tongue? Does it differ from complaints made in English? Please explain.
9
Oops!
Check
Okay!
Check
15
×
Would you complain if someone's child were screaming and crying during a movie? Why/not?
11
Oops!
Check
Okay!
Check
×
banana
Go to last place!
Oops!
×
gold
Win 50 points!
Okay!
×
rocket
Go to first place!
Okay!
×
banana
Go to last place!
Oops!
15
×
Oops!
Check
Okay!
Check
15
×
Do you think men complain more frequently than women? Is there any difference in what men complain about and what women complain about?
2
Oops!
Check
Okay!
Check
×
eraser
Reset score!
Oops!
×
magnet
Take 25 points!
Okay!
×
rocket
Go to first place!
Okay!
×
banana
Go to last place!
Oops!
×
Restart
Review
Join for Free
;
Your experience on this site will be improved by allowing cookies.
Allow cookies