There are a number of ways (factors) in which to classify accommodation services? Give 3 examples
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20
Approximately 70% of hotel revenue comes from room sales. List 3 other revenues ?
Food & beverage sales; Fees from the use of spa / leisure facilities; Room hire (function / conference suites)
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20
What is sustainability, and how does it relate to the hospitality industry?
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20
List 3 examples of Hotel & Accommodation Types (Location)
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20
Identify some of the highlighted characteristics of the hospitality industry?
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20
Hotels and accommodation services can be managed in a variety of ways, these include:
Corporate Operations; Independent Operators; Franchises; Management Company Operations
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20
Full-service hotels have variety of services, facilities or amenities, list these facilities, services and amenities?
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20
Apart from sustainability and green travel, discuss two key trends in hospitality and tourism?
Globalization; Health, Safety and Security; Diversity and Changing demographics; Service, Technology; Social Media & Mobile; Travel with Purpose
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20
Hotels may be classified in several ways and may have one or more affiliation, provide 4 examples of hotel affiliations?
Hotel chain; Parent company; Management company; Owner; Asset management company. Membership or marketing group etc.
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20
The most challenging aspect of working in the Tourism and Hospitality industry is creating powerful impressions that have the ability to affect the human experience. True or False?
True
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20
What is the difference between direct and indirect economic impact of Hotels?
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Discuss Multiplier Effect of Hotel on a Community ?