What is the difference between direct and indirect economic impact of Hotels?
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20
How the hospitality industry adds to the economic growth of a nation?
1- Employment; 2- Support to local businesses; 3- Revenue generation; 4-Foreign exchange and direct investments; 5- Encourages infrastructure development
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20
List 3 examples of Hotel & Accommodation Types (Location)
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20
Approximately 70% of hotel revenue comes from room sales. List 3 other revenues ?
Food & beverage sales; Fees from the use of spa / leisure facilities; Room hire (function / conference suites)
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seesaw
Swap points!
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rocket
Go to first place!
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shark
Other team loses 20 points!
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baam
Lose 5 points!
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boom
Lose 50 points!
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seesaw
Swap points!
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gift
Win 25 points!
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thief
Give points!
5
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25
thief
Give points!
5
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fairy
Take points!
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25
fairy
Take points!
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25
lifesaver
Give 5 points!
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20
There are a number of ways (factors) in which to classify accommodation services? Give 3 examples
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20
The most challenging aspect of working in the Tourism and Hospitality industry is creating powerful impressions that have the ability to affect the human experience. True or False?
True
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20
What is sustainability, and how does it relate to the hospitality industry?
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20
Accommodation services cover a number of different types of businesses within its remit, these include:
Full Service Hotels; Economy / Budget Hotels; Bed & Breakfast Accommodation; Apartment / Aparthotel (Condotels)
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20
Hotels may be classified in several ways and may have one or more affiliation, provide 4 examples of hotel affiliations?
Hotel chain; Parent company; Management company; Owner; Asset management company. Membership or marketing group etc.
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20
Identify and explain two differences between the hospitality business and other business sectors
1.Customer Focus/Satisfaction,2-Time Sensitivity&longer hours,3-Seasonality,4-Multi-disciplinary operations, 5-Inseparability,6-Dependency on Reputation etc.
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20
Discuss Multiplier Effect of Hotel on a Community ?
Open Answer
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20
Full-service hotels have variety of services, facilities or amenities, list these facilities, services and amenities?