Team 1
0
Team 2
0
Teams
Name
Score
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15
×
Complete the Speech Bubble with your Ideas
Good morning. How may I help you?
Oops!
Check
Okay!
Check
15
×
Complete the Speech Bubble with your Ideas
I didnโt get that. Could you repeat the message?
Oops!
Check
Okay!
Check
15
×
How do you end or finish with the call?
Thanks for calling, [Name]! Have a great day.
Oops!
Check
Okay!
Check
15
×
Complete the Speech Bubble with your Ideas
The best thing about my job is our great team.
Oops!
Check
Okay!
Check
×
heart
Other team wins 5 points!
Oops!
×
star
Double points!
Okay!
×
shark
Other team loses 10 points!
Okay!
×
thief
Give points!
5
10
15
20
25
×
baam
Lose 20 points!
Oops!
×
gift
Win 25 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
banana
Go to last place!
Oops!
15
×
Say a quick and easy phrases to pause a conversation:
Could you please hold for a moment? // Wait one moment while I write this down.
Oops!
Check
Okay!
Check
15
×
โ Hello. Iโd like to speak to Mr Johnson, please. This is an example of:
Asking for Someone
Oops!
Check
Okay!
Check
15
×
Complete the Speech Bubble with your Ideas
Tomorrow Iโd like to meet with you to discuss the latest figures. What would be a good time for you?
Oops!
Check
Okay!
Check
15
×
Translate the phrase: Do you mind holding while I check on that?
ยฟLe importarรญa esperar en lo que chequeo eso?
Oops!
Check
Okay!
Check
×
baam
Lose 25 points!
Oops!
×
seesaw
Swap points!
Okay!
×
rocket
Go to first place!
Okay!
×
thief
Give points!
5
10
15
20
25
15
×
How can we attend a client or customer when they call?
Hello/Good morning/Good afternoon. [Company name], [your name] speaking, how may I help you?
Oops!
Check
Okay!
Check
15
×
How do you suggest to the caller to leave a message?
Iโm sorry he/she/[name] isnโt available today. Can I take a message?
Oops!
Check
Okay!
Check
15
×
Translate: โm sorry. We have a bad connection. Could you speak a little louder, please?
(Lo siento. Tenemos una mala conexiรณn. ยฟPodrรญa hablar un poco mรกs fuerte, por favor?
Oops!
Check
Okay!
Check
15
×
Complete the Speech Bubble with your Ideas
Excuse me, could I make a suggestion ?
Oops!
Check
Okay!
Check
×
thief
Give points!
5
10
15
20
25
×
star
Double points!
Okay!
×
gift
Win 25 points!
Okay!
×
baam
Lose 25 points!
Oops!
×
Restart
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