Customer Service | Baamboozle - Baamboozle | The Most Fun Classroom Games!

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10

Identify the type of customer in the white shirt

Internal customer

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Check

Okay!

Check

10

The passenger is an example of what type of customer

external customer

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Check

10

To satisfy customer needs, the service provider would thank the customer for doing business with the organization. True or False

True

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Check

Okay!

Check

eraser

Reset score!

Oops!

star

Double points!

Okay!

shark

Other team loses 25 points!

Okay!

thief

Give points!

5

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25

10

_______ are something that you must have, in order to live.

Needs

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Check

Okay!

Check

monster

Reset all scores!

Oops!

seesaw

Swap points!

Okay!

gift

Win 25 points!

Okay!

thief

Give points!

5

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25

10

The____________of communication is the. method used to pass on the message to the intended receiver

Medium or channel

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Check

Okay!

Check

banana

Go to last place!

Oops!

star

Double points!

Okay!

gift

Win 25 points!

Okay!

banana

Go to last place!

Oops!

10

Give two examples of Written Communication

Letter, Report and Brochure

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Check

Okay!

Check

10

Give two examples of face to face communication.

interview, presentation and Meeting

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Okay!

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10

Give three examples of Needs

food, water, and shelter

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10

Identify the type of need

The need to feel important

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10

What is the difference between Listening and Hearing

Hearing is a physical activity while listening is an intellectual activity

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10

If you are working as a restaurant server in a sit-down restaurant, give one example of a request from an external customer.

Menu choices for the day

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10

In the communication process, the sender is the individual who initiates a message and is also called the communicator

True or False

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10

In the communication process, the "receiver" is the listener, reader, or observer—that

True or False

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Check

Okay!

Check

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