Reception and Housekeeping | Baamboozle - Baamboozle

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Team 2
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Teams

Name

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What's the FULL name of Andrew's chicken?

Mandy Megatron Campbell

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What is RO?

Room Only to be charged to the company. Guest to pay the rest on check out.

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What strategy might a Bed and Breakfast use to reach their revenue target?

Promote low season / offer f&b deals / package events or attractions

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eraser

Reset score!

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shark

Other team loses 5 points!

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rocket

Go to first place!

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thief

Give points!

What is a GDS?

Global Distribution System (Model) used by agents to book hotels, airlines, rental cars etc for their clients

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To calculate occupancy for a single date you take the occupied rooms and divide it by........what?

room inventory

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Define average daily rate (ADR)

Actual daily room revenue / total rooms sold

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baam

Lose 20 points!

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magnet

Take 25 points!

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gift

Win 25 points!

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thief

Give points!

heart

Other team wins 25 points!

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star

Double points!

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fairy

Take points!

banana

Go to last place!

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What was the first year a computer reservation system was introduced to a hotel? A) 1970 B) 1964 C) 1969

B) 1964

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monster

Reset all scores!

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shark

Other team loses 25 points!

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gift

Win 20 points!

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baam

Lose 10 points!

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What is ACC?

All charges to the company / full charge back

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Explain seasonal differences in occupancy

Occupancy will vary depending on the seasons and this is catered to by increasing or decreasing room rates to match the season

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What is the formula for working out the expected % of walk-ins?

Room Walk-Ins / Total number of room arrivals

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Customer does not show up for a reservation

No-show

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What is RB stand for?

Room and Breakfast - charge back to the company

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