6 Steps to Conflict Resolution | Baamboozle - Baamboozle

True or False: Focus on the person, not the problem.

FALSE It is important to have EMPATHY and UNDERSTANDING of the other person’s experience.

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These are phrases you can use if you want to ...

DISAGREE

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baam

Lose 15 points!

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star

Double points!

Okay!

rocket

Go to first place!

Okay!

banana

Go to last place!

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These are phrases you can use if you want to ...

ELABORATE

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Another way of saying: Understand when you have an issue and what you are really thinking and feeling.

BE AWARE OF THE PROBLEM.

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True or False: CONFLICT is an agreement.

False. Conflict is a DISagreement or an ARGUMENT.

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heart

Other team wins 25 points!

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rocket

Go to first place!

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shark

Other team loses 25 points!

Okay!

lifesaver

Give 25 points!

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Fill in the blank: Good COMMUNICATION is based on _________________ listening.

ATTENTIVE or ACTIVE listening

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These are phrases you can use if you want to ...

AGREE

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True or False: ASKING FOR HELP means that you are bad at conflict resolution.

FALSE it means that you are not willing to give up.

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True or False: Finding a COMPROMISE is a good thing in conflict resolution.

TRUE Everyone receives a portion of what they want AND it helps people reach deadlines or complete an important task.

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monster

Reset all scores!

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magnet

Take 10 points!

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shark

Other team loses 15 points!

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banana

Go to last place!

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True or False: CONFLICT RESOLUTION is one of the most important skills an entrepreneur must learn.

True: CONFLICT RESOLUTION strengthens client or customer satisfaction, maintains productivity, and prevents damage to your reputation.

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True or False: A RESOLUTION resolves a dispute or a conflict.

True: A RESOLUTION finds a SOLUTION to a problem.

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Fill in the blanks: Be ___________________ and use ____________________ language.

Be RESPECTFUL and use APPROPRIATE language.

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trap

No points!

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rocket

Go to first place!

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gift

Win 20 points!

Okay!

baam

Lose 25 points!

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