It is not professional to offer constructive criticism if you _____. a. do not know the other person b. cannot get along with the other person c. cannot suggest an alternative method d. give an opinion

A company's documented philosophy is called its _____. a. business plan b. administrative structure c. organizational structure d. mission statement

Most employers advertise job openings _____. a. in the local newspaper only b. at the front desk c. on the Internet d. directly on the organizational chart

A common problem on the job site that contributes to delays is _____. a. closed-mindedness b. fear of change c. absenteeism d. personality conflicts

A worker is verbally abusing another worker consistently, sometimes physically, and there is an imbalance of power between the two. This likely falls into the category of _____. a. racism b. age discrimination c. sexual harassment d. bullyi

You will never stop learning better ways to solve problems if you are open to _____. a. overtime b. promotion c. change d. evaluation

Critical thinking is the process of _____. a. evaluating information, then reaching a conclusion or making a decision b. searching for jobs, then applying and interviewing c. distrusting new ideas d. evaluating the need, then developing bus

Working with others to meet common goals is an example of _____. a. teamwork b. technical skills c. critical thinking d. behavioral skills

When preparing a resume, you should _____. a. use a font that is very creative and expressive b. format the information chronologically c. avoid any use of bulleted lists d. not mention any certifications until an interview begins

Being self-confident and an effective communicator are signs that a worker may be a(n) _____. a. bully b. leader c. ineffective craftworker d. undependable

The first step to solving a problem is to _____. a. find a solution b. define it c. ask for help d. have a plan

Before employment begins, candidates for construction jobs must often _____. a. pass a rescuer's and first aid test b. take and pass a drug test c. pass a driving test d. be capable of lifting their own weight