It is not professional to offer constructive criticism if you _____. a. do not know the other person b. cannot get along with the other person c. cannot suggest an alternative method d. give an opinion

To resolve a conflict with a co-worker, it is best to _____. a. immediately tell your supervisor b. first admit there is a conflict c. ignore it d. think about it for a while

The way you speak, act, and interact with others is referred to as your _____. a. work ethic b. fear of change c. professionalism d. self-presentation skills

A worker is verbally abusing another worker consistently, sometimes physically, and there is an imbalance of power between the two. This likely falls into the category of _____. a. racism b. age discrimination c. sexual harassment d. bullyi

Most employers advertise job openings _____. a. in the local newspaper only b. at the front desk c. on the Internet d. directly on the organizational chart

During a job search, it is a good practice to _____. a. apply for positions that require less skill to better your chances b. apply for positions that require greater skills to show your potential c. avoid any jobs that will likely require

When a problem-solving team includes a closed-minded person, that individual is one who _____. a. does not get along well with others b. lacks work ethics c. tries to sabotage the project d. distrusts any new ideas and resists change

Being self-confident and an effective communicator are signs that a worker may be a(n) _____. a. bully b. leader c. ineffective craftworker d. undependable

Conflict resolution is considered to be a(n) _____. a. important relationship skill b. sign of a good welder c. unacceptable in the workplace d. sign of weakness

The first step to solving a problem is to _____. a. find a solution b. define it c. ask for help d. have a plan

When preparing a resume, you should _____. a. use a font that is very creative and expressive b. format the information chronologically c. avoid any use of bulleted lists d. not mention any certifications until an interview begins

Before employment begins, candidates for construction jobs must often _____. a. pass a rescuer's and first aid test b. take and pass a drug test c. pass a driving test d. be capable of lifting their own weight