Team 1
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Team 2
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Teams
Name
Score
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15
×
Do you think men complain more frequently than women? Is there any difference in what men complain about and what women complain about?
2
Oops!
Check
Okay!
Check
15
×
Please define good customer service. Can you provide examples of good customer service from any past experiences?
4
Oops!
Check
Okay!
Check
15
×
Are you uncomfortable telling your apartment manager when something is broken? Does he/she/it respond quickly?
alright
Oops!
Check
Okay!
Check
×
eraser
Reset score!
Oops!
×
gold
Win 50 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
thief
Give points!
5
10
15
20
25
15
×
Would you complain to your boss about having too much work? Why/not?
o.k.
Oops!
Check
Okay!
Check
15
×
Would you complain if someone's child was screaming and crying during a movie? Why/not?
good.
Oops!
Check
Okay!
Check
×
seesaw
Swap points!
Oops!
×
gift
Win 15 points!
Okay!
×
shark
Other team loses 10 points!
Okay!
×
banana
Go to last place!
Oops!
15
×
Do you have any friends who complain all of the time? Explain
1
Oops!
Check
Okay!
Check
15
×
What stores, industries, or areas are well known for their stellar customer service?
5
Oops!
Check
Okay!
Check
×
baam
Lose 20 points!
Oops!
×
magnet
Take 10 points!
Okay!
×
shark
Other team loses 15 points!
Okay!
×
lifesaver
Give 20 points!
Oops!
15
×
If people receive poor customer service in your native country, do they complain? How is it different from America?
excellent
Oops!
Check
Okay!
Check
15
×
What stores, industries, or areas are notorious for their poor customer service?
7
Oops!
Check
Okay!
Check
15
×
Please define bad customer service. Can you provide examples of bad customer service from any past experiences?
6
Oops!
Check
Okay!
Check
15
×
Have you ever complained about bad customer service? Explain.
cool
Oops!
Check
Okay!
Check
×
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